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Privacy Policy

This Privacy Policy sets out the basis on which any personal data, including but not limited any information we collect from You or other sources or that You provide to us ("Information") will be handled by us in connection with Your access and use of www.duroub.com (referred to herein as the “Site”). We understand the importance You place on the Information, and we are committed to protecting and respecting Your privacy. Please read the following carefully to understand Your rights regarding Your Information. By using Our Site, You agree to the handling of Your Information in accordance with this Privacy Policy.

Please read Our Terms of Use, which also governs Your use of the Site.


1. DEFINITIONS

The language used in this document will be deemed to be the language chosen by Duroub to express their intent, and no rule of strict construction will be applied against it. The following words shall have the meanings herein assigned to them except where the subject or context required otherwise:

Duroub/We/Us/Our: Duroub Integrated Logistics Company.

User/You: Any person, or entity using the Site for browsing or any other purpose.

Parties: Duroub and User jointly.

Privacy Policy/Policy: terms and conditions mentioned in this document governing every and all users of Duroub official website.

Site: Duroub’s official website at www.duroub.com


2. WHAT INFORMATION WE MAY COLLECT FROM YOU?

We may collect and process the following Information about You:

  • Information that You provide by filling in forms on Our Site, including information provided at the time of registering to use Our Site and other co- registrations (e.g. social media logins), career applications, posting material or requesting further services;

  • The Information You provide when You enter Our Site, provide reviews, testimonials or feedback on Our Site;

  • Information You provide us, or that We may collect from You, when You report a problem with Our Site;

  • A record of correspondence if You contact us;

  • General, aggregated, demographic and non-personal Information;

  • If You use Our Site, We may have access to details about Your location and Your mobile device, including a unique identifier for Your device;

  • details about Your device, including but not limited to Your IP address, operating system and browser type, as well as information about Your general internet usage (e.g. by using technology that stores information on or gains access to Your device, such as cookies, tracking pixels, web beacons, etc., (together, "Cookies"));

  • Your email address from a third party if You indicate that You have consented to that third party sharing Your Information with us; and

  • Any other Information We consider necessary to enhance Your experience on the Site.


3. HOW WILL WE USE YOUR INFORMATION?

We may use Information held about You in the following ways:

  • to provide You with information, products or services that You request from us or which We feel may interest You, where You have consented to be contacted for such purposes;

  • to provide You with location-based services, such as advertising, search results and other personalized content;

  • to carry out Our obligations arising from any contracts entered into between You and us;

  • to improve Our Services and to deliver a better and more personalized service to You;

  • to ensure that content from Our Site is presented in the most effective manner for You and the device You use to access Our Site;

  • to notify You about changes to Our Services; and

  • for any other reason which We deem necessary to enhance Your experience of the Site.


4. TO WHOM WE MAY DISCLOSE YOUR INFORMATION?

Information about Our User is an important part of Our business, We share Your Information only as described below:

  • Other Businesses. To offer You Our Services, We may engage with businesses who are affiliates of us and/or non-affiliated service providers. You understand that it is important that such businesses have access to the relevant Information to perform their functions. We will ensure that these businesses do not use Your Information for other purposes. By using Our Site, You hereby freely and specifically consent to the transfer, storage, use, and disclosure of Your Information among businesses who are affiliates of us and/or non-affiliated service providers, wherever located. These businesses shall be contractually bound to respect the confidentiality of Your Information.

  • Marketing and Promotional Offers: We may also use Your Information to provide You with information about goods and services which may be of interest to You and enhance Your Site experience, service messages, new features, enhancements, special offers and events of interest. We may contact You via various channels, including without limitation emails, push notifications, web notifications, post, telephone, in-app messages and news feed cards.

  • Protection of Our Site and Others. We release account and other Information when We believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of Our users or others. This includes exchanging information with other companies and organizations for various reasons, such as fraud protection and credit risk reduction.

Note that Our Site may, from time to time, contain links to and from the websites of Our partner networks, advertisers and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before You submit any personal data or other information to these websites.


5. HOW WE STORE YOUR INFORMATION?

The Information that We collect from You may be transferred to, and stored at, a destination inside Kingdom of Saudi Arabia (“KSA") or as an exception outside KSA according to article (29) of the Saudi Personal Data Protection Law. We will store Your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your payment details may be transferred to and stored with third party in order to, among other things, process Your payment details and provide support services to You.


6. WHAT SECURITY MEASURES WE APPLY?

We maintain commercially reasonable technical, administrative, and physical safeguards to ensure Your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of Your Information. We may, for example, use encryption technology to secure Your Information during transmission to Our Site as well as external firewall and on-host firewall technology to prevent network level attacks. Only those authorized employees, and contractors who need to know Your Information in connection with the performance of their services are allowed to access this Information. It is important for You to protect yourself against unauthorized access to Your password and to Your devices used to access Our Services. You are responsible for keeping Your password confidential. For example, ensure that You sign off when You have finished using a shared device. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect Your Information, We cannot guarantee the security of Your Information transmitted to Our Site and any transmission is at Your own risk


7. HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

You are able to access a broad range of information about Your account and Your interactions with the Site for the purpose of viewing and, in certain cases, updating Your Information. Our system will place cookies when You log on to Our Site and this is to ensure You have an enjoyable user experience and are able to utilize all aspects of the Site. You may disable Cookies by changing the settings on Your browser. If You disable Cookies, it will affect how Our Site works and You may not be able to access or use certain areas of Our Site or full functionality. For example, performance cookies collect information about how You use the Site, for instance, which pages You visit most often, which allows us to provide You with targeted and relevant choices that enhance Your Site experience.

We may retain a copy of Your Information for compliance reasons. When You update Information, We may retain a copy of the prior version for Our records.


8. WHAT IF WE CHANGE OUR PRIVACY POLICY?

Our business changes constantly, and Our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on Site, and each such change will be effective upon posting on the Site or upon the date designated by us as the "effective date". We may e-mail periodic reminders of Our notices and conditions, but You should check Our Site frequently to see recent changes. It is Your obligation to regularly check the Privacy Policy. Your continued use of the Site following any such change constitutes Your agreement to this Privacy Policy as so modified.